Frequently Asked Questions (FAQ)
Welcome to our Frequently Asked Questions (FAQ) section! We're here to address some of the common queries you might have about Adobe Art and our digital products. If you don't find the answer you're looking for, feel free to contact us, and we'll be happy to assist you.
1. What are digital printable products?
Our digital printable products are downloadable files that you can use for various creative projects. These files can include digital art, templates, designs, and more.
2. How do I access my purchased products?
After your payment is confirmed, you will receive an email with a download link for your purchased items. You can also access your files by logging into your account on our website and navigating to the "Purchases" section.
3. Can I use these products for commercial purposes?
Yes, you can use our products for both personal and commercial purposes within the boundaries of applicable copyright laws. This means you can use them for your physical product sales, such as handmade crafts or printed materials.
4. Can I modify the designs I purchase?
Absolutely! You are welcome to modify our designs to suit your creative vision. However, please note that you may not claim ownership of the original design or resell it in its modified form.
5. What if I encounter a problem with the download process?
If you have any difficulties downloading your purchased products, don't worry! Simply contact us, and we'll be happy to assist you in accessing your files.
6. Can I share or distribute the digital files I purchase?
No, our products are intended for your personal or commercial use only. Sharing, distributing, or reselling our digital files is not allowed. If someone you know is interested in our products, kindly direct them to our website for their own purchase.
7. What if there's a defect in the product I purchased?
While we strive for quality, if you encounter a defect with the product, please let us know. We will inspect the issue and, if necessary, offer a refund or provide a corrected version of the product.
8. What if the colors look different when printed?
Colors may vary due to factors like screen types, printer brands, and ink types. Minor color variations between the digital preview and the printed output may occur. Unfortunately, we cannot offer refunds for minor color discrepancies.
9. Can I use your designs for sublimation printing?
Yes, some of our designs are suitable for sublimation printing. However, please keep in mind that sublimation printing requires specialized equipment and inks. Make sure you have the necessary knowledge and equipment before using these designs.
10. What payments do you accept?
We use PayPal for our transactions. For credit card payments you can use PayPal without having to sign up, although it will be more secure if you do have an account with PayPal. We have been using PayPal for more than 15 years and find it secure and reliable.
11. Do you have an affiliate program?
No, at the moment we don't have an affiliate program or partners.
12. How can I reach out to you if I have more questions?
If you have any further questions or concerns, please feel free to contact us at contact@adobeart.com. We're here to assist you and ensure you have the best possible experience with our products.
Thank you for considering Adobe Art for your creative projects. We're excited to be a part of your artistic journey!